fexobox®

Privacy policy

English draft for customer information. Legal review is required before this translation is treated as binding. English is only a website language; the booking country remains DE.

1. Privacy at a glance

This privacy policy explains how fexon e.K. processes personal data when you visit the website, make a reservation, complete a booking, contact support or use customer account features. Personal data means any information that can identify you directly or indirectly.

2. Controller

fexon e.K., owner Christian Fischer, An der Eisbahn 8, 07973 Greiz, Germany. Email: info@fexobox.de.

3. Data processed

We process data you provide during booking or contact, including name, email, phone number, delivery and billing address, company details, VAT ID where applicable, event date, selected package, design choices, payment status and customer account activity. Technical data such as IP address, browser, device information, log files and cookie choices may also be processed.

4. Purposes and legal bases

Data is processed to operate the website, handle reservations and bookings, deliver and return the photo booth, process payments, issue invoices, provide support, prevent fraud, comply with statutory duties and, where consent is given, analyse or market our services. The legal bases include contract performance, legal obligations, legitimate interests and consent under the GDPR.

5. Processors and recipients

Depending on your booking, data may be shared with hosting providers, payment providers, shipping carriers, email and support services, accounting/invoicing tools, analytics services where consent applies, and public authorities where legally required.

6. Cookies and analytics

Essential cookies are used to operate the website and remember your choices. Analytics and marketing cookies are used only where the required consent has been given. You can change cookie choices through the cookie banner where available.

7. Your rights

You may have rights of access, rectification, erasure, restriction, data portability, objection and withdrawal of consent. You also have the right to lodge a complaint with a competent data protection authority.

8. Retention and updates

Data is retained only as long as needed for the stated purposes or statutory retention duties. This draft translation reflects the privacy policy status of June 2026 and requires legal review.

Privacy policy | fexobox®